Privacy Policy
Introduction
De Pain & Paralysis Clinic (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, contact us, or book an appointment.
Information We Collect
We may collect the following categories of personal information:
- Your name, email address, phone number, and location.
- Details you provide when booking an assessment, such as your service of interest and a description of your symptoms or condition.
- Information you share through our contact, feedback, or partnership forms.
- Basic technical data (such as browser type and pages visited) collected automatically when you use our website.
How We Use Your Information
We use your information to:
- Respond to your enquiries and appointment requests.
- Provide and coordinate the services you request.
- Communicate with you about your care and follow-up.
- Improve our website, services, and patient experience.
- Comply with legal and regulatory obligations.
Sharing of Information
We do not sell or rent your personal information. We may share information with service providers who help us operate our website and deliver our services, or where disclosure is required by law. Access to health-related information is limited to personnel who need it to provide or coordinate your care.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information where applicable. To exercise these rights or ask questions about this policy, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@depainclinic.com or call +234 707 842 1626.